Beans Rewards Redemption – Terms & Conditions

Last Updated: October 20, 2026

By submitting a Beans Rewards redemption request through PeilieeShop.com, members acknowledge and agree to the following terms and conditions.

1. Eligibility & Redemption Process

1. Beans Rewards redemption is exclusively available to eligible PeilieeShop members with sufficient Beans in their membership accounts.
2. Members may select their preferred reward items from the designated Rewards Redemption page and submit a request using the email address associated with their membership account.
3. Our team will manually verify the member’s Beans balance, reward eligibility, and product availability before processing the redemption.
4. Once approved, the required Beans will be deducted from the member’s account, and a reward order will be created.
5. Submitting a redemption request does not guarantee approval, product availability, or successful redemption. A redemption is confirmed only after verification and processing by our team.

2. Reward Availability & Limitations

1. All physical rewards are available in limited quantities and are offered on a first-come, first-served basis, subject to final stock verification.
2. Reward items are available only while supplies last. PeilieeShop reserves the right to adjust reward availability, redemption requirements, or discontinue individual rewards.
3. Adding an item to a redemption request does not reserve the item or guarantee fulfillment.
4. Rewards have no cash value and cannot be exchanged for cash, transferred to another membership account, or converted into store credit.

3. Shipping Fees & Existing Orders

1. Reward items are provided free of product charges upon successful Beans redemption. Shipping fees may apply.
2. After approval, members will receive a checkout link to pay any applicable shipping charges before their reward order is processed for shipment.
3. If a member has an existing unfulfilled order that has not yet been dispatched, PeilieeShop may combine the redeemed reward items with that order at no additional shipping cost, provided the order is still eligible for modification and shipment consolidation.
4. If the existing order has already been processed for dispatch or shipped, the rewards may require a separate shipment with applicable shipping fees.
5. Members are responsible for providing accurate and complete recipient details, including their full name, shipping address, and contact information.
6. PeilieeShop is not responsible for delivery failures, returned parcels, or losses caused by incorrect or incomplete shipping information provided by the member, except where required by applicable law. Beans will not be refunded in such circumstances.

4. Processing, Fulfillment & Out-of-Stock Rewards

1. Approved reward orders will generally be arranged for dispatch within 30 business days after redemption confirmation and payment of any applicable shipping fees, excluding weekends and public holidays.
2. Processing and shipping times may be extended due to supplier delays, stock shortages, logistics disruptions, or circumstances beyond our reasonable control.
3. If a selected reward becomes unavailable before fulfillment, PeilieeShop reserves the right to cancel the affected redemption and refund the Beans deducted for that item in full.
4. In the event of cancellation due to unavailability, the refund of the redeemed Beans will be the applicable remedy, subject to any additional rights required by law.

5. Final Sale – No Returns, Exchanges or Size Changes

IMPORTANT: ALL BEANS REWARD ITEMS ARE FINAL SALE.

Please review your selected reward items, sizes, colors, and product details carefully before submitting a redemption request.

1. All successfully redeemed reward items are final sale and are not eligible for returns, exchanges, refunds, or size exchanges due to a change of mind or other personal preferences.
2. Returns or exchanges will not be accepted for reasons including, but not limited to:
   
   
• Change of mind or no longer wanting the item.
• Incorrect size selection or personal fit preferences.
• Dissatisfaction with the style, color, or appearance.
• Accidental or duplicate redemption requests after processing.
• Personal expectations that differ from the product description without constituting a defect or misdescription.
3. Once a redemption has been confirmed and the required Beans have been deducted, members cannot request cancellation, size changes, or Beans refunds for personal reasons.
4. Reward items cannot be exchanged for another size, color, style, product, cash, or store credit after redemption confirmation.
5. Standard voluntary return and exchange services offered for regular purchases do not apply to Beans reward items.
6. Nothing in this section limits any mandatory consumer rights that cannot legally be excluded, including applicable rights relating to defective or incorrectly supplied goods.

6. Product Appearance & Quality

1. Reward items are provided according to the product descriptions and specifications displayed on the Rewards Redemption page.
2. Product images are for reference. Minor variations in color, texture, measurements, or manufacturing details may occur due to lighting, screen settings, fabric characteristics, and production tolerances.
3. Minor variations that fall within the stated product specifications or reasonable manufacturing tolerances are not considered defects.
4. Members are responsible for reviewing all available product information and size charts before submitting a redemption request.
5. If a reward item arrives damaged, defective, or materially different from its description, members should contact PeilieeShop Customer Service with their order details and supporting photographs.
6. Verified quality-related claims will be handled in accordance with applicable consumer protection laws. Depending on the circumstances, an appropriate remedy may include repair, replacement, or another legally required resolution.

7. Delivery & Shipping Risks

1. Once dispatched, reward orders are handled by third-party shipping carriers.
2. Delivery times are estimates and may be affected by customs procedures, weather conditions, carrier operations, or other external circumstances.
3. In the event of a lost or damaged shipment, members should contact PeilieeShop Customer Service so that we can assist with the carrier investigation.
4. Responsibility for loss or damage during transportation will be determined in accordance with applicable law. Nothing in these terms excludes liability that cannot legally be excluded.

8. Misuse & Fraud Prevention

PeilieeShop reserves the right to reject, suspend, or cancel redemption requests involving suspected fraud, unauthorized account activity, Beans manipulation, duplicate abuse, or violations of the membership program rules.

Any Beans adjustments or cancellations will be handled in accordance with the membership program terms and applicable law.

9. Changes to the Rewards Program

PeilieeShop reserves the right to modify reward selections, Beans redemption requirements, availability, and these terms and conditions from time to time.

Changes will not retroactively remove rights already acquired under confirmed redemptions where prohibited by applicable law.

10. Contact Information

For questions regarding Beans Rewards redemption, order fulfillment, or eligible quality-related claims, please contact PeilieeShop Customer Service through our official website:

www.peilieeshop.com

By submitting a Beans Rewards redemption request, you confirm that you have read and understood these Terms & Conditions, including the Final Sale and No Returns or Exchanges policy, subject to your mandatory statutory rights.